PRIVACY POLICY

KVKK – WEBSITE GENERAL DISCLOSURE TEXT ON THE PROTECTION OF PERSONAL DATA

Data Controller: EZAY ORAL AND DENTAL HEALTH SERVICES TRADE LIMITED COMPANY
Address: Kozyatağı Mahallesi Şemsettin Günaltay Caddesi No:54 D:1 34742 Kadiköy / Istanbul

Your personal and special categories of personal data that you have shared are processed in accordance with the Law on the Protection of Personal Data (KVKK) and in connection with, limited and measured with our service and activity purposes that we have fulfilled within the scope of the Medical legislation. Please also read the Patient KVKK clarification text prepared for our patients.

Procedure and Legal Reason for Collecting Your Personal Data

Your personal data may be collected verbally, in writing, via Whatsapp or electronically. When you fill out the form in the contact us section on our website, data collection activity related to the purpose will be carried out here. Your personal data; examination information, health data, treatment records, various written-verbal contracts, petitions, interviews, business cards, all kinds of documents obtained during the follow-up of lawsuits or enforcement proceedings, are processed according to the situation of the concrete case that requires the health services provided. No data is processed by us through the website and internet access log records (ip address and time stamp, traffic information) may be kept by the domain provider IT company within the scope of Law No. 5651. Cookies are not used on our website. It has been put into practice in order to provide information about the website address, contact, service areas.

This data may be obtained by automatic methods such as text messages, Whatsapp correspondence, electronic mail, internet, disk, CD, DVD, memory card, telephone and similar electronic or internet-based tools, as well as non-automatic methods such as forms, contracts, notifications, judicial or administrative authority decisions.

Confidentiality commitments are obtained by making a cooperation protocol with private hospitals, laboratories, medical consumables providers and patient record database service providers that we work in coordination with within the scope of KVKK. CV submissions are not processed without request for job application. If it is desired to create a CV bank, explicit consent will be applied.

Legal reasons for processing your personal data;

1. a) Processing of your data such as identity and address information is mandatory for taxation processes as required by legislation,
2. b) It is mandatory for the performance of our practice’s legal obligations to keep and store files arising from health legislation and to share information with the competent authorities,
3. c) It is necessary for the performance of the contract,
4. d) Our practice is necessary for the protection, use and establishment of our rights and receivables,
5. e) Explicit consent where necessary

Purpose of Processing Your Personal Data

Your personal data will be processed within the framework of the principles specified in Article 4/2 of the KVKK, within the framework of the activity stipulated within the framework of the legislation on Health and related legislation; to ensure that you can benefit from the services provided, to comply with the file keeping, information storage, reporting, taxation and other obligations imposed by the legislation.
Your personal data are stored for the periods specified in the legislation, or in the absence of a regulation in the legislation, for a period of time proportionate to the purpose depending on the legitimate interest and explicit consent practices, and then the digital ones are irreversibly deleted and the paper ones are destroyed by trimming. If the relevant person requests deletion, it will be fulfilled immediately, provided that it does not contradict the legislation.

Retention periods are planned in detail in our personal data storage and destruction policy. In general, the contract period is 10 years, labor law 10 years, tax records 10 years, health records 30 years from the end of the service.

Transfer of Your Personal Data

In principle, your personal data is not transferred abroad. However, it should be known that during the patient registration system and the database used for appointments, e-mail services such as gmail, services provided from abroad such as whatsapp, your data may be circulated abroad, even unintentionally. The data of foreign citizens/residents who contact us from abroad may need to be shared with addresses abroad for their own or foreign insurance transactions, health tourism transactions.

Your Personal Data may be transferred to domestic institutions and organizations, regulatory and supervisory institutions, SSI, Provincial Health Directorates, courts, prosecutors’ offices, administrative authorities and other official authorities and authorities in accordance with the above-mentioned purposes, KVKK and other legislation provisions.

Your Rights as a Person Whose Personal Data is Processed

Within the framework of Article 11 of the KVKK and other legislation in force;

• To learn whether your personal data is being processed or not,
• Request information if your personal data has been processed,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom your personal data is transferred domestically or abroad,
• To request correction of your personal data in case of incomplete or incorrect processing,
• To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
• When you request the correction of incomplete or incorrect data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom your personal data has been transferred,
• To object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
• If you suffer damage due to unlawful processing of personal data, you have the right to demand compensation for this damage.

Procedures and Principles to be Followed When Putting Forward Your Requests

As the subject of the personal data, you, as the relevant person, your rights mentioned above, in writing or by other methods determined by the Personal Data Protection Board, including your explanations regarding the right you request to use, in a clear and understandable manner

“Kozyatağı Mahallesi Şemsettin Günaltay Caddesi No:54 D:1 34742 Kadiköy /İstanbul
“ address with wet signature by post.
The issues that constitute the basis of your application must be related to your person and your application must include your identity and address information. Identity verification will be limited to the information we have. If you are applying on behalf of someone else; you must apply with a power of attorney containing special authorization. Although there is no special format for the application, you can use the application form on our website, writing your request clearly will ensure a clear answer.